Welcome to My Professional CV
Hello, I’m Enjoli Isom, a Technical Support Specialist and UX/UI Designer with over 6 years of experience in web development. I specialize in IT troubleshooting, customer service, UX/UI design, and problem-solving, with a strong track record of delivering high-quality support and creating intuitive, user-centered designs.
Over the past two years, I have honed my skills in UX/UI design, where I’ve focused on creating user-friendly interfaces, improving user journeys, and applying responsive design principles. My web development background has provided me with a deep understanding of front-end technologies and their direct impact on user experience.
I bring extensive experience in hardware, software, and networking systems, having supported both telecommunications and healthcare industries. I’m well-versed in troubleshooting issues across various platforms, including iOS, Android, Windows 7/10, and multiple office software suites. Whether working on backend configurations or crafting seamless UI designs, I am dedicated to delivering optimal solutions that meet both user and business needs.
Feel free to explore my background and qualifications further. You can view my detailed resume, outlining my skills, certifications, and professional experiences, by following the link below.
I look forward to the opportunity to connect!
Your Questions Answered
What is the purpose of this page?
The purpose of this page is to provide a comprehensive overview of my professional skills, experience, and services. It offers insight into my background as a Technical Support Specialist, UX/UI Designer, and Web Developer, with a focus on delivering high-quality solutions in IT support, design, and development. It serves as a way for potential employers, clients, or collaborators to learn more about how I can contribute to their projects or teams.
What is my availability?
I am currently available for both full-time and freelance opportunities, depending on the project scope and timeline. For ongoing roles, I am open to discussing a start date and working hours to meet both personal and business needs. For project-based work, my availability is flexible, and I am happy to negotiate deadlines that suit the project’s requirements.
How to hire me as a W-2 employee?
To hire me as a W-2 employee, please reach out to discuss the role’s specific responsibilities, required qualifications, and compensation package. We can coordinate through formal channels for the recruitment process, including submitting necessary documents, agreeing on start dates, and formalizing employment terms.
Can I hire Enjoli Isom for a project?
Yes, I am available for project-based work! Whether it’s UX/UI design, web development, or technical support, I can collaborate with your team to deliver tailored solutions. Please reach out to discuss your project requirements, timeline, and budget, and we can arrange a mutually beneficial agreement.
What services does Enjoli Isom offer?
I offer a range of services, including:
Consulting: Advice and insights on improving IT systems, user experience, and web development practices.
Technical Support: Troubleshooting hardware, software, networking issues, and providing customer service support.
UX/UI Design: User research, wireframing, prototyping, user journey mapping, and creating responsive, user-centered designs.
Web Development: Front-end and back-end development, web design, and e-commerce solutions.
How to hire Enjoli Isom for a project?
To hire me for a project, simply reach out with a brief description of your project needs, goals, and timeline. You can contact me directly via email, through the contact form on my website or by booking a service or consultation on my services page. Once we’ve discussed the project in detail, we’ll agree on a scope of work, budget, and timeline, and move forward with a contract.
Thank you for visiting!